Exact generation, installed options, associated computers and data responsibilities all matter. Prepare an equipment-only summary without exposing sample or sequence information.
Your starting details
Fill in what you know. Leave the rest blank or mark it unknown. No contact details are needed at this stage. Up to 450 characters per answer.
Need to change something? Edit the answers above and prepare the brief again.
Before you send
Questions worth settling early.
Is the platform family name enough?
It is a starting point. Add the exact model or generation shown on the label and the known installed hardware; a product family can include materially different configurations.
Should I erase the instrument computer now?
Record the responsible internal team and the current data-handling status first. Follow your institution’s retention and security process and the relevant system guidance; this enquiry builder is not an erasure or transfer procedure.
Can I include a run report?
Start with a non-confidential equipment and condition summary. Do not upload sample identifiers, sequence data or patient information. Any later evidence request should be scoped to the equipment review.
